Maison Bukana – Frequently Asked Questions
Before You Arrive
How do I get to Siargao and Maison Bukana?
Fly into Siargao Airport (IAO) via direct flights from Manila or Cebu. From there, the villa is approximately a 40–45 minute scenic drive away.
How do I book a stay?
You may reserve your stay directly through our website www.maisonbukana.com or by emailing us at reachus@maisonbukana.com. We’re happy to assist.
What are your check-in and check-out times?
We offer flexible check-in and check-out times, depending on your travel plans and villa availability. Kindly message us for arrangements.
What payment methods do you accept?
We accept major credit cards and bank transfers.
Do I need travel insurance?
Yes, we highly recommend securing travel insurance for peace of mind in the event of unforeseen changes or emergencies.
Essentials to Know & Pack
What should I bring to Siargao?
We recommend packing:
• Lightweight, breathable clothing
• Swimwear and aqua shoes
• Reef-safe sunscreen and insect repellent
• Dry bag for island adventures
• Personal medications
• Cash in small denominations for local vendors
What currency is used in Siargao?
The local currency is the Philippine Peso (PHP). ATMs are available in General Luna (10–12 minutes away), but carrying some cash is advisable.
Are Wi-Fi and mobile signal reliable?
Yes. We offer high-speed Wi-Fi throughout the villa. Globe and Smart networks both have coverage in our area.
Do you provide drinking water?
Absolutely. Each suite is stocked with filtered drinking water. You can also refill your reusable bottles at the open kitchen bar.
Are there stores or pharmacies nearby?
Yes. General Luna, just a short drive away, offers grocery stores, pharmacies, cafés, ATMs, and small local shops.
Upon Arrival
Will someone pick us up from the airport?
Yes, if you’ve arranged for a private transfer, our Airport Representative will warmly welcome you upon arrival.
Can we visit without a booking?
Maison Bukana is exclusively for in-house guests. We do not accommodate walk-ins, day-use visits, or outside dining. This ensures privacy and tranquility for all our guests.
During Your Stay
How many guests can Maison Bukana accommodate?
The villa features 4 beautifully appointed suites and can host up to 8–12 guests. You may book the entire villa privately or select individual suites.
Is the villa family-friendly?
Yes! We welcome families and offer:
• Child-safe railings and outlets
• Complimentary crib
• Nanny services (with advance notice)
• Kid-friendly activities
Our team is always warm and accommodating to little ones.
Can I bring my dog?
Yes, well-trained and socialized dogs are welcome. We do have a resident rescue dog, so it’s important your pet is gentle and respectful. Owners are responsible for any damages.
Is smoking allowed?
Smoking is not permitted inside or in shared areas. A designated smoking space is available.
Do you offer private dining?
Yes, we do. Savor local and international cuisine curated by our selected island chefs, served in the comfort of your private surroundings. Kindly provide advance notice.
Can I buy Maison Bukana wine on-site?
Certainly. Our exclusive Maison Bukana Wine Collection is available for purchase during your stay, perfect for sunset toasts or quiet evenings under the stars.
What other services can you arrange?
We offer a range of thoughtful services:
• Laundry and pressing (additional fee)
• Spa and massage treatments
• Yoga and surf lessons
• Full concierge and itinerary planning
Can we host an event at the villa?
Yes, we welcome intimate celebrations from weddings and anniversaries to private dinners. Our serene Coconut Grove facing the mangroves offers a magical venue for up to 100 guests.
To plan your special event with us, please email reachus@maisonbukana.com for packages and planning assistance.
Island Activities & Seasons
What are the best things to do in Siargao?
• Island hopping to Corregidor or Mam-on Islands
• Surfing for all levels
• Exploring Sugba Lagoon & Magpupungko Rock Pools
• Paddleboarding or boating through the mangroves
• Yoga sessions and spa treatments
• Local farm and cultural tours
Our team will happily help curate your itinerary.
When is the best time to visit Siargao?
• Dry Season (Best Weather): March to September
• Surf Season: September–November (advanced) / March–May (beginners)
• Lean Season: June–August, January–February – fewer crowds, lush scenery
Still Have Questions?
We’d love to hear from you.
Still Have Questions?
We’d love to hear from you.
Email: reachus@maisonbukana.com
Instagram: @maisonbukana
Website: www.maisonbukana.com